1. Introduction
Welcome to Gobi! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (gobi.rw) and services. By accessing or using Gobi, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
When you use Gobi, we may collect the following types of data:
- Personal Information – Name, email address and phone number details.
- Account Information – Usernames, passwords, and profile details.
- Usage Data – Pages visited, time spent on the platform, and interactions with services.
- Device & Location Data – IP address, browser type, device type, and location (if permission is granted).
- Transaction Data – Bookings, payments, and service interactions.
3. How We Use Your Information
We use the collected data to:
- Provide, operate, and improve the Gobi platform.
- Facilitate transactions and process payments securely.
- Match users with suitable service providers.
- Enhance user experience through personalized recommendations.
- Send important notifications, updates, and promotional content (you can opt out).
- Detect and prevent fraudulent activities and security risks.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following situations:
- With Service Providers – To facilitate ride, delivery, or logistics requests.
- With Payment Processors – To process transactions securely.
- With Legal Authorities – If required by law or to protect Gobi’s rights.
- With Business Partners – In cases of partnerships, integrations, or improvements to the platform.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no method of online data transmission is 100% secure, and we encourage users to safeguard their credentials.
6. User Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Disable location tracking from your device settings.
7. Cookies & Tracking Technologies
Gobi uses cookies and similar tracking technologies to enhance your experience. These may collect data on:
- User preferences and browsing activity.
- Performance and analytical metrics.
- Advertising and marketing relevance.
8. Third-Party Links & Services
Gobi may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites, and we encourage users to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our practices. Users will be notified of significant updates, and continued use of Gobi constitutes acceptance of the revised policy.
10. Contact Information
- If you have any questions regarding these terms, please contact us at info@gobi.rw
