This page encompasses three distinct sections outlining our terms of service: General Terms of Service, applicable to all Gobi users. Terms of Service for Drivers. Terms of Service for Clients.
By using the Gobi app, you agree to comply with and be bound by these Terms of Service and all applicable rules and regulations.
You must be at least 18 years of age to use the Gobi app as a Driver.
You are required to keep your account credentials confidential and not share them with anyone.
You must provide accurate and up-to-date information during registration and keep this information current
Users are prohibited from impersonating others or creating multiple accounts without our permission.
Users must not violate any national or international laws while using the Gobi app.
Users are prohibited from using the Gobi service for fraudulent or illegal activities.
Users are not allowed to interfere with the functionality of the Gobi app.
Users must not engage in any form of harassment, abusive language, or discriminatory behavior towards other users.
Users shall not initiate or participate in any harmful, disruptive, or malicious activities that may compromise the Gobi platform's integrity or user safety.
Users shall not engage in any form of in-person negotiation outside of Gobi.
No in-person payment is allowed.
Theft of deliveries or property is strictly prohibited and will result in immediate account suspension and legal action.
Providing false or misleading information about rides or deliveries, especially related to destinations, is not allowed.
All users must adhere to the safety guidelines provided by Gobi, including wearing seatbelts, helmets (for motorcycle riders), and following traffic laws.
Users must agree to pay the fares, fees, and any other charges associated with using the Gobi app.
Pricing is determined and posted by the driver based on factors such as distance, demand, and service type.
All content, logos, trademarks, and intellectual property associated with the Gobi app are the exclusive property of Noza Tech and may not be used without permission.
Gobi collects and uses user data in accordance with our Privacy Policy.
Users are responsible for keeping their account credentials secure to protect their personal information.
Gobi collects and uses user data in accordance with our Privacy Policy.
Users are responsible for keeping their account credentials secure to protect their personal information.
Users must report any disputes or issues to Gobi's customer support for resolution.
Any disputes that cannot be resolved through customer support will be subject to arbitration or legal proceedings
Gobi is a platform connecting users and does not control the actions of users. Gobi is not liable for any damages or losses incurred during the use of the app.
Gobi may update these Terms of Service. Continued use of the app after changes indicates acceptance of the updated terms.
For inquiries or support, please contact our customer support team at info@gobi.rw
By using the Gobi app as a driver, you agree to comply with and be bound by these Terms of Service and all applicable rules and regulations.
You must possess a valid driver's license and meet all legal requirements to operate as a driver on the Gobi platform.
You are required to have adequate vehicle insurance coverage as mandated by local regulations.
Maintain the confidentiality of your account credentials and do not share them with anyone.
Provide accurate and up-to-date information during registration and keep this information current.
Drivers are prohibited from impersonating others or creating multiple driver accounts without our permission.
Drivers must adhere to all local traffic laws, safety regulations, and Gobi's safety guidelines.
Treat customers respectfully and professionally during rides or deliveries.
Drivers must not charge any form of fees to clients in-person.
Drivers must be on time.
Drivers must make sure to get the clients to the agreed spot.
Drivers must not engage in any form of in-person arrangement with the clients outside of the Gobi app.
Your vehicle must meet Gobi's standards, including age, model, and maintenance criteria.
Maintain your vehicle in a safe, clean and operational condition.
Ensure the safety and security of customers or deliveries.
Report any accidents or incidents promptly to Gobi's support team.
Gobi reserves the right to suspend or terminate driver accounts if they violate these terms or engage in illegal or harmful activities.
All content, logos, trademarks, and intellectual property associated with the Gobi app are the exclusive property of Noza Tech and may not be used without permission.
Gobi is a platform connecting drivers and customers and does not control the actions of users. Gobi is not liable for any damages or losses incurred during the use of the app.
Gobi may update these Terms of Service for drivers. Continued use of the app after changes indicates acceptance of the updated terms.
For inquiries or support related to driving, please contact our driver support team at driversupport@gobi.rw
By using the Gobi app as a customer, you agree to comply with and be bound by these Terms of Service and all applicable rules and regulations
Maintain the confidentiality of your account credentials and do not share them with anyone.
Provide accurate and up-to-date information during registration and keep this information current.
Customers are prohibited from impersonating others or creating multiple customer accounts without our permission.
Customers must not violate any national or international laws while using the Gobi app.
Customers are prohibited from using the Gobi service for fraudulent or illegal activities.
Customers must not engage in any form of harassment, abusive language, or discriminatory behavior towards other users.
Customers must not engage in any form of in-person negotiation with the driver outside of the Gobi app.
Customers must follow safety guidelines provided by Gobi, including wearing seatbelts and following safety instructions during rides.
Pricing is determined by the driver based on factors such as distance, demand, and service type but a negotiation between the Customer and the Driver can occur through Gobi only.
All content, logos, trademarks, and intellectual property associated with the Gobi app are the exclusive property of Noza Tech and may not be used without permission.
Gobi collects and uses user data in accordance with our Privacy Policy.
Users are responsible for keeping their account credentials secure to protect their personal information.
Gobi reserves the right to suspend or terminate customer accounts if they violate these terms or engage in illegal or harmful activities.
Customers must report any disputes or issues to Gobi's customer support for resolution
Any disputes that cannot be resolved through customer support will be subject to arbitration or legal proceedings.
Gobi is a platform connecting users and does not control the actions of drivers. Gobi is not liable for any damages or losses incurred during the use of the app.
Gobi may update these Terms of Service for customers. Continued use of the app after changes indicates acceptance of the updated terms.
For inquiries or support related to customer issues, please contact our customer support team at customersupport@gobi.rw