At Gobi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when using the Gobi app as a driver or a customer. By using our platform, you agree to the terms of this Privacy Policy.
We collect personal information from users during the registration process and through your interactions with the Gobi app. The types of personal information we collect may include, but are not limited to:
Contact information (e.g., name, email address, phone number)
Account credentials (username and password)
Payment information (e.g., credit card details)
Location data
Vehicle information (for drivers)
User preferences and settings
Communication history with our support team
We use the collected personal information for the following purposes:
Account creation and management
To provide you with access to our services and features
To facilitate communication with users (e.g., driver-customer interactions)
To process payments and transactions
To enhance user experience and personalize the app
To ensure compliance with our Terms of Service
To provide customer support and address user inquiries
To analyze app usage and improve our services
To send important service updates and notifications
We may share your personal information under the following circumstances:
With drivers and customers to facilitate rides and deliveries
With our trusted service providers and business partners
To comply with legal obligations or respond to legal requests
In connection with the sale, merger, or transfer of our business
To protect the rights, safety, and property of Gobi, our users, and others
With your consent
Gobi takes measures to protect your personal information. We implement security safeguards to prevent unauthorized access, use, or disclosure of your data. However, it is important to note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
We may use cookies and similar tracking technologies to collect information about how you use the Gobi app. This helps us improve our services and user experience. You can manage your cookie preferences in your device's settings.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes via the app or other means. Your continued use of the Gobi app after such changes constitutes acceptance of the updated Privacy Policy.
For questions or concerns regarding your privacy or this Privacy Policy, please contact us at info@gobi.rw.
Please review our Terms of Service and this Privacy Policy carefully. By using the Gobi app, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy